Privacy Policy
At Chennai Orbit, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform as an event organiser or customer.
By accessing or using Chennai Orbit, you agree to the practices described in this policy.
1. Information We Collect
We collect information only when it is necessary to provide our services effectively.
Personal Information
This may include:
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Name
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Email address
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Phone number
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Account login details
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Payment-related information (processed securely through third-party payment providers)
Event-Related Information
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Event details created by organisers
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Ticket booking and attendance data
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Communication between organisers and customers through the platform
Technical Information
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IP address
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Browser type and device information
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Pages visited and actions taken on the website
This information helps us improve performance, security, and user experience.
2. How We Use Your Information
We use collected information to:
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Create and manage user accounts
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Enable event creation, publishing, and ticket sales
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Process ticket bookings and payments
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Communicate important updates, confirmations, or support messages
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Improve platform functionality and user experience
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Maintain security and prevent fraud or misuse
We do not sell or rent your personal data to third parties.
3. Cookies and Tracking Technologies
Chennai Orbit may use cookies and similar technologies to:
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Remember user preferences
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Improve website performance
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Understand how users interact with the platform
You can control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
4. Data Sharing and Disclosure
We may share information only in the following situations:
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With trusted service providers who assist in operating the platform (such as payment processors)
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When required by law, legal process, or government request
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To protect the rights, safety, or security of Chennai Orbit, its users, or the public
All third-party partners are expected to follow appropriate data protection standards.
5. Data Security
We take reasonable technical and organizational measures to protect your information against:
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Unauthorized access
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Data loss
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Misuse or alteration
While we strive to protect your data, no online platform can guarantee absolute security.
6. User Responsibilities
Users are responsible for:
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Keeping account credentials confidential
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Ensuring accuracy of the information they provide
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Logging out from shared or public devices
Chennai Orbit is not responsible for data loss resulting from user negligence.
7. Children’s Privacy
Chennai Orbit does not knowingly collect personal information from children under the age of 18.
If such information is identified, it will be removed promptly.
8. Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Meet legal and regulatory requirements
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Resolve disputes or enforce policies
When data is no longer required, it is securely deleted or anonymized.
9. Your Rights
You may have the right to:
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Access your personal information
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Request correction or deletion of your data
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Withdraw consent where applicable
Requests will be handled in accordance with applicable laws.
10. Changes to This Privacy Policy
Chennai Orbit may update this Privacy Policy from time to time.
Any changes will be effective immediately upon being posted on the website.
We encourage users to review this page periodically.
11. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us through the official support channels provided on the website.
